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RepoScore Privacy Policy

Last Updated: 21 January 2026

 

RepoScore is a private, internal mobile application operated by HNS Recovery for use by authorized HNS Recovery users only.

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This Privacy Policy explains what information RepoScore collects, how it is used, how it is protected, and the rights available to authorized users of the app.

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1. Who This App Is For

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RepoScore is an internal performance and reporting tool intended exclusively for authorized HNS Recovery employees, contractors, and management personnel. Access is restricted and requires approved credentials issued by HNS Recovery.

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If you are not an authorized HNS Recovery user, you should not access or use this app.

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2. Information We Collect

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RepoScore collects only the information necessary to operate as an internal business tool.

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a. Employee Identity Information

  • Full name

  • Work email address

  • Employee or internal user ID

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b. Performance & KPI Data

  • Internal KPIs and progress metrics displayed within the app

  • Activity, scores, or performance indicators tied to internal roles

  • Historical performance data used for internal visibility and tracking

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c. Technical & Diagnostic Information

  • Device type and operating system

  • App version

  • IP address

  • Crash reports and error logs

  • Basic usage diagnostics for stability and troubleshooting

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3. How We Use This Information
 

All data collected through RepoScore is used strictly for internal business purposes, including:

  • Internal performance visibility and reporting

  • Operational management and oversight

  • Security monitoring and auditing

  • Troubleshooting, bug fixes, and app reliability

  • Improving internal tools and workflows

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RepoScore data is not used for advertising, marketing, or external profiling.

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4. Data Sharing & Disclosure

RepoScore data is shared only as necessary and in the following limited cases:

 

a. Internal Access

  • Authorized HNS Recovery managers, administrators, and leadership

  • Access is role-based and limited to job-related needs

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b. Service Providers

  • Third-party vendors used to operate the app, such as:

    • Hosting and infrastructure providers

    • Crash reporting and diagnostic services

    • Internal analytics used for product improvement

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These vendors process data only on behalf of HNS Recovery and are required to protect it.

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We do not sell, rent, or trade RepoScore data.

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5. Data Retention

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We retain RepoScore data according to the following general rules:

  • KPI and performance history: retained for internal reporting and operational needs, typically for the duration of employment and a reasonable period afterward

  • Technical logs and diagnostics: retained for a limited time, typically 30–90 days, unless needed for security, auditing, or issue resolution

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Data may be retained longer where required by business, legal, or compliance obligations.

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6. Security & Access Controls
 

HNS Recovery takes reasonable measures to protect RepoScore data, including:

  • Restricted access to authorized users only

  • Authentication and role-based permissions

  • Secure infrastructure and monitored systems

  • Administrative controls to prevent unauthorized access

While no system is 100% secure, we actively work to safeguard internal data.

 

7. User Rights & Privacy Requests
 

Authorized users may request the following, subject to business and legal requirements:

  • Access to their personal information

  • Correction of inaccurate information

  • Deletion of personal data where retention is not required

Certain data (such as performance records or audit logs) may need to be retained for legitimate internal or legal purposes and may not be immediately deletable.

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8. Permissions & Data Access

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RepoScore is a private, internal application and only accesses the minimum system permissions required to operate. The app does not access or collect precise or approximate location data (foreground or background), camera, photos or media files, microphone, contacts, Bluetooth, or other nearby device data. RepoScore may request permission to send notifications for internal alerts or updates and may access basic device and network information strictly for security, diagnostics, and app stability purposes. No data is collected in the background beyond standard technical diagnostics, and no special permissions requiring prominent consent (such as background location or audio recording) are used.

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9. Data Deletion & Consent Withdrawal

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Authorized RepoScore users may request deletion of their personal data by submitting a request through the app’s account or settings section (where available) or by contacting HNS Recovery via the privacy contact email listed above. Requests are typically reviewed and responded to within 30 days. Upon approval, personal identifiers (such as name, work email, and user profile information) will be deleted or anonymized where feasible. Certain records—such as performance history, security logs, and audit-related data—may be retained for legitimate internal, legal, or compliance purposes and cannot always be immediately removed. Where applicable, users may also withdraw consent for optional diagnostic or analytics data by adjusting in-app settings or contacting HNS Recovery, though some essential technical logs may continue to be collected to ensure security and proper operation of the app.

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11. Contact Information

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For privacy-related questions or requests regarding RepoScore, please contact:

HNS Recovery
Website: https://www.hnsrecovery.com
Email: privacy@HNSRecovery.com

Requests will be reviewed and handled in accordance with internal policies and applicable laws.

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12. Policy Updates

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This Privacy Policy may be updated from time to time to reflect changes in internal operations or legal requirements. Updated versions will be made available through official HNS Recovery channels.

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